Terms of service
Terms & Conditions
This website is operated by Swelly, operated by S-Commerce NL LTD. Throughout the site, the terms “we”, “us” and “our” refer to Swelly.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms & Conditions.
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1. Company Information
S-Commerce NL LTD
71–75 Shelton Street
Covent Garden, London
WC2H 9JQ
United Kingdom
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2. Use of Website
By using this site, you confirm that:
- You are at least the age of majority in your country
- You will not use our products for unlawful purposes
- You will not violate any applicable laws or regulations
Any breach of these terms may result in termination of your access to our services.
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3. General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without written permission.
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4. Product Information
We do our best to display our products as accurately as possible.
- Colours may vary slightly depending on your screen
- Images are for illustration purposes
- Minor variations do not qualify as defects
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5. Pricing & Availability
All prices are shown in GBP.
We reserve the right to:
- Change prices at any time
- Limit quantities
- Discontinue products
Prices may not include import duties or taxes, which may be charged upon delivery depending on your location.
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6. Orders & Contract
Placing an order does not automatically guarantee acceptance.
A contract is formed once your order has been confirmed via email.
We reserve the right to cancel or refuse orders where necessary.
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7. Delivery
We aim to deliver within the estimated timeframe. However, delays may occur due to external factors.
If your order cannot be fulfilled, you will be notified and refunded.
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8. Right of Withdrawal (Legal)
You have the right to cancel your order within 14 days of receiving your item.
Items must be unused and returned in their original condition.
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9. 120-Day Swelly Guarantee
We want you to feel completely confident trying Swelly.
That’s why we offer a 120-day trial period.
If you’re not satisfied, simply contact us — we’ll make it right. This may include a replacement or refund where appropriate.
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10. Billing & Account Information
You agree to provide accurate and complete information for all purchases.
We reserve the right to cancel or limit orders that appear fraudulent or abusive.
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11. Third-Party Services
We may use third-party tools and services (e.g. payment providers, shipping carriers).
We are not responsible for third-party services outside our control.
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12. Errors & Inaccuracies
Occasionally, there may be errors in product descriptions, pricing, or availability.
We reserve the right to correct errors and cancel orders if necessary.
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13. Prohibited Uses
You may not use our site:
- For unlawful purposes
- To transmit malicious code
- To violate intellectual property rights
- To engage in fraudulent or abusive behaviour
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14. Limitation of Liability
Our products and services are provided “as is” and “as available”.
We are not liable for:
- Indirect or consequential damages
- Loss of profits or data
- Misuse of products
Nothing in these Terms limits your legal rights under applicable law.
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15. Indemnification
You agree to indemnify and hold Swelly harmless from any claims arising from your breach of these Terms.
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16. Termination
We may terminate or suspend your access to our services at any time if you violate these Terms.
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17. Changes to Terms
We reserve the right to update these Terms at any time.
Continued use of the website means you accept any changes.
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18. Governing Law
These Terms are governed by the laws of England and Wales.
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19. Contact
For any questions, contact us at:
support@swellysocks.com